nego77Privacy Policy

This page describes what we collect when you use nego77 and how we keep that data protected. We operate our platform in compliance with data protection standards applicable in the jurisdictions where our services are available. Your account, payment information, and personal details are handled according to the practices outlined below.

We at nego77 take data security seriously. Whether you access our sportsbook markets, live-dealer tables, slot games, or esports coverage via Android installation, iOS browser, or desktop login, your information is subject to the same protection protocols. This policy applies to all users across Jakarta, Surabaya, Bandung, and other regions where we operate.

What We Collect

We collect personal data when you register an account on nego77. This includes your full name, email address, phone number, date of birth, and residential address. We also collect identification documents during KYC (know-your-customer) verification — typically a national ID, passport, or driver's licence. These are stored securely and used only for account verification and compliance purposes.

Financial data is collected when you make deposits or withdrawals. We record transaction amounts, payment method used (whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), and timestamps. We do not store your full banking credentials or card numbers; payment processors handle that information separately.

We also collect behavioural data — login times, pages visited, games accessed, and betting activity — to maintain account security and detect fraud. Device information such as your IP address, browser type, and operating system is logged automatically.

How we use cookies: We use session cookies to keep you logged in and analytical cookies to understand how users navigate nego77. We do not use third-party tracking cookies without your consent.

How We Use Your Data

We use your personal data to operate your account on nego77, process deposits and withdrawals, verify your identity, and comply with local regulations. Your email and phone number are used for account notifications, password resets, and customer support inquiries. We may also contact you regarding suspicious activity or upcoming maintenance.

Financial data is used to settle your bets, calculate winnings or losses, and maintain accurate account balances. We retain transaction records for audit trails and regulatory compliance. Behavioural data helps us detect account abuse, prevent fraud, and improve platform performance.

We do not sell your data to third parties. However, we may share it with payment processors, identity-verification vendors, and regulatory authorities if required by law. Our servers may sit outside your jurisdiction, so data may be processed internationally.

Third-Party Processors

We at nego77 work with external service providers to deliver our platform. Payment processors handling mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transactions receive your payment information. Identity-verification services receive your documents during KYC. Customer-support systems may access your account notes and communication history.

These processors are bound by confidentiality agreements. We do not authorize them to use your data for marketing or other purposes. You are responsible for reviewing their privacy terms separately.

Payment processors: online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer networks handle transaction processing.
KYC vendors: Third-party identity-verification services validate your documents.
Customer support: Support systems may store your communication history and account details.
Analytics: We use neutral analytics to measure platform performance, not user targeting.

Your Rights

You have the right to access, correct, or delete your personal data on nego77. You may request a copy of all data we hold about you by contacting our support team. You can update your profile information directly through your account settings, or request deletion of your account, subject to legal obligations to retain certain records.

You can disable non-essential cookies in your browser settings. However, disabling session cookies will log you out of nego77. You may opt out of marketing emails, though we will still send transactional messages related to your account and withdrawals.

If you believe we have mishandled your data, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

Data Retention

We retain your account and personal data for as long as your account is active. After account closure, we retain transaction records and KYC documents for a minimum of five years to comply with anti-money-laundering regulations. Cookies are deleted when you clear your browser cache, or they expire after a set period (typically 12 months for analytical cookies).

Behavioural logs (login history, device information) are kept for up to 12 months unless required for fraud investigation or legal proceedings.

Account security: We recommend you enable two-factor authentication on your nego77 account. This protects your account even if your password is compromised. Update your password regularly and never share your credentials.

Contact nego77

If you have questions about this privacy policy or how we handle your data, contact our support team through the customer-support channel on nego77. Our services are available only where applicable law permits. We do not operate in jurisdictions where online entertainment services are prohibited.

This policy was last updated on this page and is subject to change. We will notify you of material changes via email or through a prominent notice on nego77.